Frequently Asked Questions
Everything you need to know about your journey to glowing skin.
Are Seb Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange, provided at least 50% of the product remains.
Are your products cruelty-free and vegan?
Absolutely. Seb Skincare is 100% cruelty-free and we do not use any animal-derived ingredients in our formulations.
How should I store my skincare products?
To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and humidity.
Do you offer subscription discounts?
Yes! When you choose our 'Subscribe & Save' option, you will receive 15% off every recurring order and you can customize your delivery frequency at any time.